Glen Eira City Council is moving many paper-based processes and top transaction forms online to provide greater options for customers.

Customers can now do the following via www.gleneira.vic.gov.au:

• • Submit a request for an animal tag replacement or book a hard rubbish, bundled branch or bulk cardboard collection.
  • Report: dumped rubbish; damage to household bins or missed collection of bins; illegally parked vehicles; missing pets; unsightly building sites; derelict vehicles; overhanging vegetation on private property; or unsightly private property.
  • Request land information certificates, building certificates or property information.
  • Apply for planning permits, asset and infrastructure permits and reports or building permits and report and consents.
  • Enquire about advertised planning applications and view the planning register.
  • Lodge a submission for advertised planning applications.

There are also helpful solutions to frequently asked questions, clear guidelines, detailed search functions, and step-by-step assistance to guide residents through each process.

Council will continue to expand its online services, making it easier to request, report, apply, enquire and respond to a range of services and permits.

Click here to visit Council’s online service request portal.